Terms of Service
Last updated: November 2026
Important Notice
This website is a travel guide. It does not take bookings or payments and does not run tours. Tour links go to GetYourGuide or Viator, where any booking is made, and room links open Expedia through our partner Stay22. Some links on this site are affiliate links: if you book through one of them we may earn a commission, and the price you pay is the same. Every tour is run by a local operator, and the operator’s name appears on each listing.
By following a booking link you leave this site; the booking is made with GetYourGuide, Viator or Expedia under that company’s terms and, for a tour, the operator’s.
Bookings & Payment
- Tour bookings are processed and fulfilled by the company you choose (GetYourGuide or Viator) and by the tour operator; room bookings by Expedia.
- By completing a booking, you agree to that company’s terms and the operator’s policies: GetYourGuide General Terms and Conditions, Viator Terms of Use.
- Booking confirmations and vouchers are issued by the company you booked with.
Cancellation & Refund Policy
Cancellation terms are set by the company you book with and by the operator, and are shown on each listing before you pay.
To cancel or modify a booking: contact the company you booked with, using the details in your booking confirmation email.
Prices Shown on This Site
Prices, ratings and review counts on this site are copied from the listings, with the month they were read next to them. Figures in US dollars are the listing’s price at the time it was read; fees paid in Jordan are in Jordanian dinars (JD). Operators change prices by season and by date. The price you pay is the one shown at checkout.
Tour Operator Responsibility
The tour operator (not this website) is solely responsible for:
- Running the tour safely and as described
- The vehicles, drivers, guides, jeeps and camps, the meals, and any fees included in a tour
- Changes to the route and the places visited, and cancellations
- Visitor safety and insurance
- Handling complaints or problems during the tour
When weather, road conditions, a border or site closure or other events get in the way, the operator may move a tour to another time or day, change the route, shorten it or cancel it. Refund or new-date options follow the terms shown on the listing you booked.
Liability & Disclaimer
This website is a travel guide that refers you to GetYourGuide, Viator and Expedia. We are not liable for:
- Tour quality, safety, or the accuracy of descriptions
- Personal injury, illness, loss, or damage during a tour
- Cancellations, delays, or changes made by operators
- Disputes between customers and operators
A Petra and Wadi Rum tour means long drives, several hours of walking on uneven ground at Petra in sun or cold, rides in open 4x4 vehicles in the desert, a night in a desert camp on the 2-day tours, and, from Eilat, a land border with its own rules and hours. Tell the operator about medical conditions, pregnancy and mobility when you book. Everyone takes part at their own risk and must follow the drivers’ and guides’ instructions, keep to the pickup and return times, and keep to the rules of the places visited.
The operator’s own liability terms apply as stated in its booking conditions.
Intellectual Property
Tour titles, descriptions, images and prices come from GetYourGuide, Viator and the tour operators. All trademarks and content belong to their respective owners. “Petra” and “Wadi Rum” are used here as the names of places only.
Changes to Terms
We may update these terms periodically. Continued use of this site constitutes acceptance of updated terms.
Contact
Need to cancel or change a booking? Open your GetYourGuide or Viator confirmation email and use Manage booking, or log in at getyourguide.com or viator.com with the email you booked with. We can’t see or cancel bookings.
For booking-related questions, contact GetYourGuide or Viator customer service via your booking confirmation.
For website inquiries: info@petraandwadirumtour.com